Refund Policy

VPS Wagon began operating in February 2022 as an independently operated hosting business. Since 8 June 2026, it has been operated by BERANKIFY LTD. This policy does not limit any mandatory rights available under applicable law.

If you are not satisfied with your shared hosting service, you may request a full refund within 30 days of the initial purchase date.

Refund requests must be submitted within the first 30 days from the original purchase date. Requests made after this period will not be eligible for a refund.

The 30-day money back guarantee applies only to shared hosting plans. The following services are non-refundable:

• Virtual Private Servers (VPS)
• Dedicated Servers
• Domain registrations or transfers
• Add-on services
• Setup fees
• Software licenses
• Third-party services
• Renewals of any hosting service

To qualify for a refund under the 30-day money back guarantee, all of the following conditions must be met:

• The request must be submitted within 30 days of the initial purchase.
• The request must be made by the account owner.
• The service must be a shared hosting plan.
• The account must not have violated our Terms of Service or Acceptable Use policies.

To request a refund, customers must contact our support team through the official support channel:

Please include the following information with your refund request:

• Your registered email address.
• Order or invoice number.
• Reason for the refund request.

Our support team will review your request and respond as soon as possible.

Approved refunds will be issued using the original payment method used during the purchase whenever possible.

Processing times may vary depending on the payment provider or financial institution. Typically, refunds may take 5–10 business days to appear in your account.

Requesting a refund will result in the cancellation and termination of the associated hosting service. All data associated with the cancelled service may be permanently removed.

VPS Wagon reserves the right to deny refund requests if we detect abuse of the refund policy. This includes repeated purchases followed by refund requests or attempts to misuse services during the refund period.

BERANKIFY LTD may update this Refund Policy to reflect changes in services, policies, or legal requirements. When updates occur, the revision date at the top of this page will be updated.

We recommend reviewing this page periodically to stay informed of any changes.

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us.